The house does not permit outside visitors at the property during the stayPhoto IDs are to be shared with the Guest Relations Team via WhatsApp prior to check-inKids above the age of 10 will be considered as adults and will have to occupy a separate
room.Breakfast timing is between 8 am to 10:30 am. This service closes at 11 am. Guests are requested to place their orders at least 24 hours in advanceSmoking is prohibited in the villa. We recommend you smoke outdoors. While smoking, kindly use the ashtray to dispose of cigarette buds, and take all necessary precautions to prevent a fireConsumption or possession of illegal drugs is forbidden. Alcohol should be consumed responsibly. No guest under the age of 18 may possess or consume alcohol at any time while on the property.Alcohol should be consumed responsibly.Additional services should be requested at least 6 hrs in advanceOur housekeeping staff is available to serve you from 8 am until 10 pm. Female attendants retire to their chambers at 8 pm while the male attendants will be at your service till 10 pm.Female attendants retire to their chambers at 8 pm while the male attendants will be at your service till 10 pmAny lost keys will be charged as per the management policy.Electricity and water conservation should be respected. Appliances such as ACs, geysers etc. should only be switched on when they need to be usedAppliances such as ACs and Lights should only be switched on when needed.The swimming pool is operational until 10 pm. Request you to not use the swimming pool while intoxicated. The use of the swimming pool by guests below the age of 12 must be supervised by an adult.Guests are responsible for their personal belongings and valuables.
Kindly store your valuables in safety lockers available in the rooms.
Management will not be responsible for any kind of theft.You are liable for any damage however caused (whether by deliberate, negligent, or reckless act) to the room(s), hotel’s premises or property caused by you or any person of your party whether staying at the hotel during your stay. You will have to bear the damage incurred to your room or the hotel property during your stay.Lost and found items are held for 14 days while we attempt to contact
the guest. If guest contact information is incorrect or cell phone
mailbox is full and we are unable to contact the guest during the
14-day holding period, the unclaimed item(s) are thrown away,
given to local organisations, or disposed of as deemed fit by the
management.We would be happy to return your lost item(s) to you by the Courier Service. A separate receipt will be mailed to you. Srinivas is not responsible for any item lost or misdirected during shipment by the Courier Service.Guests are requested to pay a security deposit of INR 20,000 at the time of booking. This amount will be refunded within 7 business days after check-out.Check-in time will be 02:00 pm on the arrival date and check-out time will be 11.00 am on the departure date. Requests for early check-in or late check-out would be subject to availability and at the discretion of Lohono Stays, with additional charges.